If there’s one thing business owners can agree on, it’s this: efficiency is vital to success. Every business is run differently, but time, energy, and resources should always be handled in a way that maximizes the performance and profitability of operations. When it comes to route accounting, having a feature-rich and configurable solution can truly make a difference. The process of loading, shipping, and delivering products to consumers must be organized and effective. In order to streamline these route accounting operations, businesses should look to mobile devices.
The benefits mobile devices bring to route accounting include:
Any business using route accounting solutions knows that having visibility throughout the supply chain is paramount. Knowing where specific orders are and what time they got there allows businesses to take care of any problems immediately. Mobile devices can keep managers up to date on items that have been successfully delivered, but they can also help track returned or damaged items.
Properly tracking items all the way to delivery can help handle customer disputes. Customers might argue about the condition of the delivered products – or whether the product was delivered at all – and you will have recorded information to verify or dispute these claims.
Any business that relies on employees to be quick, knowledgeable, and accurate should be taking advantage of handheld devices. Intermec’s CN51, for example, is a versatile mobile computer that offers a variety of functionalities, including barcode scanning and Remote Deposit Capture (RDC), which converts check payments into electronic documents. Handhelds like the CN51 allow workers to complete a multitude of tasks in record time, and they also come with a small footprint.
Mobile devices eliminate the wait times between delivery and payment. In some cases, it is even possible to accept payments in the field. The ability to create invoices on the spot is invaluable not only to businesses, but to customers as well. As much as business owners want to streamline the invoicing process, it is important to remember that customers want the same thing. The sooner payments can be processed, the better.
Print receipts at the point of transaction
Adding mobile devices to your route accounting solution gives your employees the power to print receipts immediately – wherever they need to print them. Large or bulky receipt printers can be a pain to carry, so drivers often leave them in the truck. Having to return to the truck when a receipt is needed is a huge annoyance, and it also wastes time. Even if the drivers do bring these larger receipt printers with them, they could set them down and accidentally forget them.
Instant access to important business data
Businesses can leverage mobile devices to immediately update inventory levels, and having accurate inventory levels helps companies know which products are selling and how fast they are selling. With mobile devices in place, businesses should never have to worry about running out of inventory.
In addition, workers can instantly look up customer purchase history and data to be more effective when face to face with clients. Mobile devices are also perfect for keeping track of employees and their delivery times. Running reports on the deliveries can help managers gain a better understanding of delivery routes and methods. This information can be used to design more efficient methods of delivery – or at least more efficient routes.
A variety of industries are beginning to realize the value mobile technology can bring to businesses. Thanks to the frequent interactions drivers and workers have with customers, route accounting companies may have the most to gain from this mobile movement. There is no denying that efficiency and productivity lead to bigger profits, and mobile devices provide the perfect avenue to get there.